Consumer Information

On these pages, you can find general information about insurance, pensions and other products provided by the industry - and links to specialised advice. We explain the different types of insurance available, help you calculate the right sum insured for your house and try to answer some frequently asked questions.

As a trade body, the ABI does not regulate insurers or mediate in disputes. But we do want to help our members' customers. On these pages you will find information about your options if you are dissatisfied with the treatment you have received from your insurer along with links to those who can hear your complaints.
 
Click on the appropriate type of cover in the list below for more information on:

General insurance (motor, household, holiday, pet insurance etc)

Health and protection insurance

Life insurance and 

Pension Savings and retirement income