November 2009 Flooding

Last updated: 23/11/2009 15:19
Flooding

The ABI has issued advice to people who have suffered flood damage following the recent heavy rainfall.

  • Household and business insurance policies cover flood damage. If you have been affected, contact your insurer as soon as possible.  Most offer 24-hour emergency helpline services to arrange for repairs to be carried out and damage to be inspected.
  • If necessary, arrange for temporary repairs to be carried out to stop any damage getting worse. Keep receipts, as these will be needed for your insurance claim.
  • Most policies will cover the cost of alternative accommodation (up to a specified limit) if you need to move out of your home while it is being repaired.
  • Comprehensive motor insurance will cover flood damage caused to vehicles.
  • Do not use electricity or water supplies until the all clear is given.
  • Once flood water has receded, disinfect floors and furnishings. Where practical, leave doors, windows and cupboards open. If possible, keep rooms heated.
  • Do not rush to redecorate, as it may take some weeks for the property to fully dry out.
  • Don’t do anything that puts you or your family at risk.

 
ABI News Release: Insurance Advice from the ABI

ABI News Release: The Long Drying Out Process Begins

Leaflet: Responding to major floods: What to expect from your home insurer