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Home contents
What is Covered?
A contents policy covers just about everything you would take with you
if you moved. Furniture, furnishings, household goods, kitchen
equipment, food and drink, televisions, video, computer and audio
equipment, clothing, personal effects, and valuables up to stated
limits. Boats, caravans and motor vehicles are usually insured
separately.
"Risks"
Most policies cover loss or damage to your possessions, while in your
home, by:
Fire
Theft
Lightning
Escape of water from tanks, pipes, washing machines or dishwashers
Leaking oil from heating systems
Storm
Flood
Subsidence
Heave or landslip
Falling trees, aerials or satellite dishes
Riot or malicious acts
Explosion
Earthquake
Impact by aircraft, vehicles or animals
Many policies include accidental breakage of mirrors, glass tops to furniture, ceramic hobs and fixed glass in furniture.
Some policies cover accidental damage to televisions, satellite receivers, videos, home computers and audio equipment. You can often extend your policy to cover accidental damage to all of the contents in your home.
Only limited cover applies to any contents temporarily removed from your
home.
Personal belongs or Personal Possessions
Policies can be extended to cover accidental damage to or loss of items which you may take out of your home. This extension can cover such items as clothing, jewellery, cameras and sports equipment. Cover can also be arranged to insure food in your freezer, personal money and credit cards, pedal cycles and legal expenses.
Exceptions and Exclusions
These explain what your policy does not cover, to be sure about these you must read your policy which, after all, is a legal contract. If there is anything you do not understand, ask for an explanation.
Common exclusions are theft if you have let or sub-let your house (or part of it) unless there is forced entry: wear and tear and your cover will be restricted if you leave your house unoccupied for long periods.
There are usually limits on the value of any works of art, ornaments or jewellery and sometimes on high value goods like video equipment. Insurers may agree to raise these limits and you may be asked to provide an up to date valuation or receipt.
You may be required to pay the first part of a claim yourself - this is
called an excess. Excesses are applied to a range of claims. Check these
when you buy your policy and at each renewal date.
Some insurers allow a premium discount if you volunteer to accept an
excess on all claims no matter how they are caused. The level of
discount will increase with the size of excess you choose.
Claim Settlement
Your policy can be either "replacement as new" or "indemnity".
If you have a replacement as new policy you will be paid the full cost
of repairing damaged articles or the cost of replacing them with
equivalent new articles if they are stolen or destroyed.
With an indemnity policy, a deduction will be made from your claim
payment to account for wear, tear and depreciation.
Most home contents can usually be insured on a replacement as new basis
but not clothing and household linen. What you can insure under
"replacement as new" varies between insurers and sometimes age limits
apply. Remember to check your policy carefully.
Sum Insured
The sum insured is the total amount of money for which your contents are
covered. It is the most your insurers will pay, even if your possessions
are totally destroyed - say by fire or explosion. You must insure your
contents for their full value. Some policies say that if you are
under-insured, claim payments will be reduced. So remember, if your sum
insured is too low you may have to pay out yourself to put things right.
It is your responsibility to get the sum insured correct.
Read the following comments and use the chart to work out the full value
of your home contents.
Calculating Values
Go from room to room, not forgetting the loft, garage and shed, writing
down what it would cost to replace every item, new, at today's prices.
Even with a replacement as new policy, you should deduct, from clothing
and household linen claims, an amount for wear, tear and depreciation. A
man's suit, for example, is reckoned to have a life-span of around five
years. For each year you have had your suit you should deduct one fifth
of today's price of a new one. This is only a guide - the quality of
property and its general condition will usually be taken into account.
Where it is difficult to establish the right figure - for example with
valuables or antiques - an expert valuation may be necessary.
Home Contents Insurance Table - (.xls Excel File)
Enter your
figures on the chart (Excel file above). If index-linking applies to your policy, the total
is the sum insured you need. If your policy is not index-linked, add an
amount for inflation during the year to come.
You may, of course, have other rooms and possessions not listed here.
Keep Up To Date
Make sure that your sum insured stays up to date. Many insurers help by
linking your sum insured to the Retail Price Index (RPI). Your sum
insured is automatically changed each month in line with the Index.
There is no charge for any increase between renewal dates.
Remember two important points. First, index-linking can work properly
only if your sum insured is correct to start with. If not, index-linking
will make your original error worse. So be certain your sum insured is
correct now. Review it every few years. If your policy is not
index-linked, review it every year.
Second, remember to tell your insurers to increase the sum insured if
you add to your possessions - perhaps by buying an expensive suite of
furniture or CD player.
Keep receipts and valuations - these can be very helpful if you need to
claim. Take photographs or videos of valuables and keep them with your
policy.
When buying your insurance do bear in mind:
-
Some insurers operate no-claim discounts on renewal of the policy
-
You can get various discounts such as age related, if certain
security is installed or if you pay the first part of the claim
-
Premiums vary between insurers so it pays to shop around.
Prevention
If you suffer loss or damage your policy can put things right. It cannot
however compensate you for distress and inconvenience. So do everything
you can to prevent the worst from happening.
Make every effort to prevent theft from your home. Some insurers will
offer a premium discount if you have an agreed level of security.
Insulate pipes and tanks and make sure that your main water stop valve
operates easily and that the family all know where it is.
Advice
Remember, if you need advice on your policy you should consult your insurance adviser.
Many insurance companies also include help lines which offer assistance in the event of a domestic emergency and free legal advice.
Other Cover
There are other valuable aspects to the cover given by your contents
policy.
Alternative accommodation - if your home is so badly damaged that you
cannot live in it until it is repaired, your policy will pay towards the
reasonable cost of alternative accommodation. The payment can be as
much as 20% of your sum insured.
Your legal liabilities - if, as occupier of your home you cause injury
to someone or damage his or her property, your policy will pay the
damages for which you are legally liable - up to £1 million plus costs
in most cases.
You and your family are usually covered, up to the same amount, for
liability in day to day life. For example as a pedestrian you may cause
an expensive road accident.
As tenants - many policies provide some cover for your liability for
damage to the building.
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