Our Annual Report – Building Resilience in a Changing World reflects the broad and deep impact we’ve had on behalf of and in collaboration with our members to support households, communities, and businesses across the UK.
This year we’ve established our industry as an essential partner to the new government, made significant strides in our efforts to build trust with customers and provided ongoing support to our members through complex regulatory changes.
As we take the opportunity to look ahead to 2025, the challenges we collectively face will demand the full scope of our industry’s capabilities. We stand ready to deliver impact and drive change in line with our purpose to shape a more resilient and prosperous future for the UK.
Hannah Gurga
Director General, ABI