• Trade Credit Insurers' Guide - Construction (PDF, 669kB)

    (PDF, 669kB)

    This guidance is for businesses in the construction sector. It covers what is important for insurers to see. It includes what to do and not to do, as well as why trade credit can be so important to a business, and some of the recent wider issues in construction. This set of information was gathered from our Trade Credit Insurance Committee Members.

    Download the Guide

  • NEW: Our Industry Manifesto: An Agenda for Government (PDF, 4MB)

    (PDF, 4MB)

    On behalf of our members, we’ve set out how the insurance and long-term savings industry and the next government can partner together to find solutions to the country’s biggest challenges.

    Download our Manifesto

  • Growing Demand: increased use of health and protection services in 2022 (PDF, 3MB)

    (PDF, 3MB)

    This report includes data collected by the ABI showing how many people used health and protection insurance to access health services in 2022.

    Our data shows significant demand for virtual GP appointments and mental health councelling and therapy, particularly when offered through workplace insurance. At a time where record long-term illness levels are buffeting businesses, the findings highlight the crucial role of the employer in protecting the health of the workforce.

    Download the report

  • Supporting Autistic Customers (PDF, 3MB)

    (PDF, 3MB)

    This report delves into the unique experiences of individuals on the autistic spectrum and reflects on how their customer journeys may be impacted when interacting with the General Insurance, Health & Protection, and Long-term Savings Industry

    Download the report

  • Understanding the Impact of ‘Pot for Life’ Proposals (PDF, 644kB)

    (PDF, 644kB)

    Proposals to introduce member choice and stapling in workplace pensions in the UK have the potential to profoundly change the market for savers, employers, and providers. This report from WPI Economics brings together a range of evidence to set out what this could mean in practice, recognising the significant uncertainty around policy design and implementation.

    Download the report

  • Thatcham Research: Insurer Requirements For Automated Vehicles (PDF, 1MB)

    (PDF, 1MB)

    This document identifies the key requirements of the motor insurance industry regarding automated vehicles. It builds on previous documents (Defining Safe Automated Driving, 2019), and is in direct response to the announcement of the Automated Vehicles Bill 2023.

    Download the report

  • ABI Guide to Prepare for Dormant Assets (PDF, 709kB)

    (PDF, 709kB)

    This guide provides information and guidance to insurance and pensions providers who are considering participating in the Dormant Assets Scheme. It covers what products/asset types are in scope, steps participants need to take to reunite assets with their owners, how to prepare for a Dormant Asset Scheme project and the contractual terms required to join the scheme.

    Download the report

  • Insurers’ Approach to People with Convictions and Related Offences (PDF, 6MB)

    (PDF, 6MB)

    Our voluntary Good Practice Guide has been produced to assist insurers in their treatment of personal lines household and motor customers with convictions and related offences. The guidance aims to help to ensure that insurers’ processes and procedures comply with, and exceed where appropriate, legal and regulatory requirements. 

    Download the guide