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Michelle Cracknell, Chief Executive, The Pensions Advisory Service

Michelle Cracknell was appointed Chief Executive of the Pensions Advisory Service in October 2013. Michelle started her career as a pensions adviser for Advisory & Brokerage Services Ltd, where she worked for 20 years becoming a director and qualifying as an Actuary in 1997.  In 2007, she joined Skandia as the Strategy Director and continued her interest in investment platforms and pensions when she left to work as a consultant. She is a regular commentator on pension matters in the media. Since taking over, the Pensions Advisory Service has grown from looking after 60,000 customers to now contacted by 200,000 customers. Throughout her career, her key desire has been to make finance more accessible to people through the provision of information and guidance.