Jenny has more than 15 years’ financial services experience across a number of roles. A qualified actuary, she started her career doing more traditional roles in Finance but has spent the last 10 years in proposition roles and is passionate about developing commercially sustainable solutions that deliver improved outcomes for customers. In her current role as Customer Savings & Investments Director for Phoenix Group her focus is on using data and insight to understand customer needs and behaviours and using this to develop relevant and engaging propositions that support customers with their financial decision making to and through retirement