Jon became SIU Claims Manager for QBE European Operations in 2017 and is responsible for fraud strategy management for all lines of business across all of QBE’s European territories. In 2018, Jon was elected to be a member of the General Insurance Fraud Committee where he still sits as a current member.
Jon joined QBE in 2007 and in 2012 joined the then newly created SIU team where he was responsible for handling complex fraudulent claims and implementing new fraud strategies to the UK Property, Casualty and Motor divisions. Jon handled QBE’s very first custodial sentence claim via IFED and ran QBE’s first tort of deceit and exemplary damages court action against an organised crime group. In 2016, Jon seconded to QBE’s Australian Operation in Sydney to set up their claim’s fraud team and future fraud strategy which has led to the beginnings of a more joined up global fraud strategy.
Jon who has over 20 years’ experience in the insurance claims environment, joined QBE from Equity Redstar where he began his career in 1999. Jon has amassed a wealth of industry experience across all classes of business from many different global territories and most recently moved to modernise how QBE automates fraud detection via the use of text analytics and machine learning technologies.