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Jon Radford, Head of Intelligence, Investigations & Data Services, IFB

Jon Radford new.jpegJon became Head of Intelligence, Investigations & Data Services for the Insurance Fraud Bureau in January 2023 and is responsible for the day to day running of the IFB’s teams across all departments executing delivery of services to all of its members and the wider insurance industry.

Prior to his role at the IFB, Jon joined QBE in 2007 and in 2012 joined the then newly created SIU team where he was responsible for handling complex fraudulent claims and implementing new fraud strategies to the UK Property, Casualty and Motor divisions. Jon handled QBE’s very first custodial sentence claim via IFED and ran QBE’s first tort of deceit and exemplary damages court action against an organised crime group. In 2016, Jon seconded to QBE’s Australian Operation in Sydney to set up their claim’s fraud team and future fraud strategy which led to the beginnings of a more joined up global fraud strategy. Jon became Head of Claims Fraud for QBE European Operations in 2017 and was responsible for fraud strategy management for all lines of business across all of QBE’s European and Asian territories.

Jon who has over 20 years’ experience in the insurance fraud environment began his career at Equity Redstar in 1999.  Jon has amassed a wealth of industry experience across all classes of business from many different global territories as well as and representing different organisations on various industry committees delivering work that has helped support and benefit the whole insurance industry.