Holly's journey in insurance began at Zurich, where she started in their admin team before moving to their Commercial Casualty team. She then joined NFU Mutual in 2017, initially working in the Technical Claims team. It was there that she discovered her passion for fraud. Holly was then promoted to NFU Mutual’s fraud team and over time have transitioned into the role of Senior Fraud Claims Handler. Her experience and commitment to fraud detection has shaped her into a dedicated professional in the industry. Holly's biggest achievement to date is winning the Rising Star Award at the 2023 Insurance Post Awards.