Andy Wright currently leads the Financial Ombudsman Service’s Directorate responsible for resolving complaints about pensions, investments and insurance. Previously, he led the service’s small business team. Prior to joining the FOS, Andy worked for 15 years at the Competition and Markets Authority, in various roles including Director of Mergers and Director of Policy. Andy is a chartered accountant and, before moving into the public sector, he spent several years advising companies on mergers and acquisitions.