I specialised in anaesthetics and practiced for 15 years and acknowledged that medicine was an entry to drive improvements in health delivery and outcomes. Post reading my MBA at Imperial College in 2002 I interacted with Discovery Health (our parent company in SA) and their clear purpose of making people healthier through behaviour change programs resonated with me. I joined VitalityHealth in 2010 and advanced to Managing Director and Board Director in November 2019 and in October 2020, took over the added responsibility as Group COO. My key responsibilities are managing our Health PMI business including the management of the claims fund, managing Change and prioritising projects for the Group, driving our digital and IT strategy, Group servicing of members and advisers and influencing product innovation.