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Annual Conference 2026

Together Driving Change

Our Annual Conference 2026 brought together key industry decision-makers to discuss issues affecting the insurance and long-term savings industry.

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Agenda  | Latest news | 3 year strategy 

 

The QEII Centre, Broad Sanctuary, London SW1P 3EE

3 February 2026, 09:00-16:30

 

 

 

Keynote Speakers

 

 

Morning Plenary

Fair Cover: Rethinking trust in personal insurance

What is the perception of personal insurance? What is the consumer’s experience? Explore how the industry can demonstrate fairness, transparency and reliability. Potential themes to explore cross-line (motor, travel, property, pet) issues include the customer journey, policy wording and the claims journey.

Speakers include:

  • Chair: Chris Bose, Director of General Insurance, The ABI
  • Craig Dickson, CEO, DAC Beachcroft
  • Rachel Lam, Ombudsman Managing Director, FOS
  • Sacha Romanovitch, Independent Non-Executive Director
  • Jason Storah, CEO GI, Aviva

Morning Break Out Sessions

Breakout A

Quantum computing - Are you ready for the shift?

This session delves into Quantum Computing from the perspective of Financial Services, focusing on risks, opportunities, and readiness.

Quantum computing is rapidly emerging as a topic of strategic importance for financial regulators and firms. This session will offer a clear and accessible introduction to quantum computing: what it is, why it matters, and how it could reshape the financial landscape. We’ll explore the cybersecurity implications, including the so-called ‘quantum threat’ to current encryption standards, and why building quantum-safe networks is becoming a regulatory priority.

The discussion will also highlight how quantum computing, especially when combined with artificial intelligence, could unlock new value in areas such as risk modelling, fraud detection, and product innovation. Finally, we’ll consider the practical steps firms should take to become ‘quantum-ready’, from assessing legacy systems to developing the right skills and talent.

This session is designed for a non-technical audience and will provide strategic insights into one of the most transformative technologies facing financial services today.

Breakout B - FULLY BOOKED

Mind the gap – How do we ensure more people are protected against life’s challenges?

Millions of households remain without adequate financial protection, even as the risks they face become more complex and acute. From long-term sickness and caring responsibilities to widening health inequalities and rising living costs, the protection gap is shaped by far more than awareness alone. So how can industry, regulators and policymakers work together to bring protection to the people who need it most?

This session will explore the realities of under-insurance in the UK today - what drives it, where the most acute gaps are emerging, and the practical steps that can shift the dial. We’ll examine evolving consumer journeys, the potential of embedded and partnership-led models, the role of clear and inclusive communication, and how regulatory expectations on value, access and competition are reshaping the landscape. Crucially, we will ask: what would it take for protection to feel truly accessible, flexible and valuable for a changing customer base?

Join us for a forward-looking discussion on the opportunities to widen access, support vulnerable customers, and build confidence in products designed to provide security at life’s hardest moments.

Breakout C - FULLY BOOKED

Rewiring Retirement: Personal Pensions in a Changing Landscape

With the Pension Schemes Bill due to receive Royal Assent in early 2026, pension providers will need to navigate significant policy change in a short timeframe. But how should non-workplace, personal pension providers think about these changes? What might be coming round the corner in the vein of default pension benefit solutions, a consumer-facing Value for Money framework, contractual override legislation and small pots consolidation? Not to mention targeted support and Pensions Dashboard. Crucially what makes sense for consumers and would genuinely lead to better outcomes?

Breakout D - FULLY BOOKED
How can we build resilience in UK politics?

Elections in Scotland and Wales look like they could be fundamental for the current Westminster Government. Join our panel as we analyse the prospects for Holyrood and the Senedd in May, the rise of Reform UK, how both Labour and Conservative parties can respond to the challenge, and how our industry and government can share best practice to improve the resilience of the UK.

 

Afternoon Plenary I

Pensions powering growth: Investing in Britain’s future

How can workplace pensions drive greater investment in private markets, in particular infrastructure, to help grow the British economy. What are the different choices facing DB and DC schemes? If government mandation of asset allocation is not the answer, then what is?

Speakers include:

  • Chair: Rob Yuille, Assistant Director, Head of Long-Term Savings, The ABI
  • Clive Bolton, CEO, M&G Life Insurance
  • Mitul Magudia, Chief Origination Officer, Pension Corporation
  • Laura Mason, Chief Executive Officer, Retail L&G
  • Mark Nichols, Senior Investment Adviser, Office for Investment
  • Luba Nikulina, Chief Strategy Officer, IFM Investors

Afternoon Break Out Sessions

Breakout E 

Small Business, Big Risk: Tackling SME Underinsurance

To explore the findings of the recently published ABI report on Uninsurance and Underinsurance among SMEs. What are the reasons, and what are the solutions?

Breakout F 

Cyber War Games: Simulated Crisis - Deepfake and AI-Driven Cyberattack & Response

Prepare yourself for an engaging and high-impact session led by Vijay Rathour, Cybersecurity Lead at Grant Thornton in the UK. This interactive session will immerse participants in a realistic simulation of modern cyber threats and how to minimise their risk and to be prepared.

With a distinguished career that includes digital forensics, cybercrime investigations, and AI threat response, Vijay brings unparalleled expertise to the table. Participants will have the opportunity to delve into the complexities of responding to deepfake technology, AI-driven cyberattacks and social media messaging, enhancing their strategic thinking and crisis management skills.

Breakout G - FULLY BOOKED

Culture Is Everyone’s Business: How to maintain an industry that attracts the next generation of talent

According to a recent survey by Insurance Europe, 60% of young people say the insurance industry does not reflect their values, and many describe it as boring or complicated. At the same time, they are seeking purpose and inclusion, not just a paycheck. If we want to attract and retain this next generation of talent, we must evolve our culture without compromising on diversity or integrity. This panel explores how everyone, regardless of role, plays a part in shaping a workplace that speaks to future talent. We will also unpack the FCA’s new rules on preventing non-financial misconduct and what they mean for creating truly inclusive workplaces.

Breakout H - FULLY BOOKED

Sustainability reporting and disclosure: is it delivering, or just delivering reports? 

The demands on climate and sustainability disclosure keep multiplying - PRA’s PS25/25, FCA rules, and now the UK Sustainability Reporting Standards. But is all this reporting actually moving the needle, or just creating a data treadmill?

 

Afternoon Plenary II

Navigating the future: Health, climate, and insurance

Climate change is increasingly impacting the health of the UK population, both directly and indirectly. This session will take a forward-looking approach, identifying critical areas for future planning and decision-making to ensure the insurance landscape evolves to maximise benefit to society in response to these changes.

Speakers include:

  • Chair: Yvonne Braun, Director of Health and Protection and Long-Term Savings Policy, The ABI
  • Deepak Jobanputra, Chief Sustainability Officer, Vitality
  • Adrita, Bhattacharya-Craven, Director of Research for Health and Demography, Geneva Association
  • Paul Schreier, CEO, Simplyhealth
  • Kelly Ward, Senior Advisor to ResultsCX, Huntswood

Confirmed Speakers

Speakers

Geoff Aberdein, Managing Partner, True North (Scotland) Limited

Adrita Bhattacharya-Craven, Director, Health and Demography Programme, Geneva Association

Andy Briggs MBE, Group Chief Executive Officer, Phoenix Group

Clive Bolton, CEO, M&G Life Insurance

James Carter, Head of Platform Policy and Oversight, Fidelity

Craig Dickson, CEO, DAC Beachcroft CSG

Emma Fuller, Partner, DAC Beachcroft CSG

Maxine Goddard, Board Advisor and Director, Insurance DataLab and Quantexa

Andrew Harrop, Director, Public First 

Peter Hamilton, Head of Market Engagement, Zurich

Robert Holford, Insights Director, Altus Consulting, part of Accenture

Heather Hopkins, Managing Director and Founder, NextWealth

Deepak Jobanputra, Chief Sustainability Officer, Vitality 

Alex Jomaa, Chief Underwriting Officer, Onda

Sandra Kerr CBE, Race Equality Director, BITC 

Jo Kiernan, Senior Consultant, Cavendish 

Rachel Lam, Ombudsman Managing Director, Financial Ombudsman Service

James Larsen, Head of Strategy and Offer, Vanguard

Michelle Leavesley, Chief Sustainability Officer, Admiral Group

Laura Mason, Chief Executive Officer, Retail, Legal & General

Mark McLane, Head of Diversity, Inclusion and Well-being, M&G 

Martin McTague OBE, National Chair, Federation of Small Businesses

Jo Miller, Managing Director, IPTF

Lee Mooney, UK Managing Director, Markel

Alex Newton, Deputy Director, Strategy and Development, More in Common

Mark Nichols, Senior Investment Adviser, Office for Investment

Luba Nikulina, Chief Strategy Officer, IFM Investors

Marina Baldissera Pacchetti, Senior Research Fellow, University College London

Santosh Pandit, Senior regulator, Bank of England PRA

Alice Perry, Director of Political Advocacy, Aviva

Vijay Rathour, Partner - Head of Cyber and Digital Investigations, Grant Thornton

Chris Redmond, Director of Operational Resilience and Digital Transformation, IBM

Graeme Reynolds, Competition Director and Interim Insurance Director, Financial Conduct Authority 

Paul Schreier, Chief Executive Officer, Simplyhealth

Raymond Silverstein, Partner, Browne Jacobson LLP

Ed Steeds, Acting Head of Sustainable Finance Policy, WWF UK

Jason Storah, Chief Executive Officer, Aviva UK & Ireland General Insurance

James Tattersall, Senior Director – Advisory Services, Huntswood

Faith Taylor, Senior Vice President, Global Citizenship and Sustainability Officer, Kyndryl

Amit Thawani, CIO - Insurance Pensions and Investments, Lloyds Banking Group 

Kelly Ward, Senior Advisor to ResultsCX, Huntswood

Diamond Sponsors

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Sponsors and exhibitors

 

CII accredited event

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For more information about this event please email  [email protected]