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Adrian Clamp, Advisory Partner, Financial Services Customer, KPMG

Adrian Clamp has over twenty years’ experience leading customer transformation programs deploying new customer-facing technologies and operating models within large, complex organisations. Adrian has worked with the leadership teams of many private sector companies in Banking, Insurance, Consumer Goods, Utilities and Healthcare and has been an early supporter of the Government Digital Service (GDS) in Cabinet Office.

Adrian has built a career developing, shaping and deploying successful Customer & Digital programs. He has a wealth of experience in leading  programs that successfully deploy new processes, digital technologies, customer insight and analytics organisation structures and user engagement approaches.