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Unspoken stigma to national news – a spotlight on mental health and access to insurance

Recorded: 29/09/2020

Duration: 56 minutes

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Never before have we either known so much about our health or been able to talk so openly about our health. Historical taboos over mental health are being broken down with moves in the NHS, in the workplace, within families, and in insurance to ensure mental health is given equal treatment to physical health. We now more openly acknowledge the link between our mental, physical and financial wellbeing. Especially in light of the last six months, mental health has rightly been at the forefront of many discussions about the impact of COVID-19 on the wellbeing of the UK workforce.


The insurance industry has made good progress in improving access to insurance for individuals with pre-existing mental health conditions. It is a positive sign that the majority of people who disclose a mental health condition are able to find affordable insurance cover. On top of this, the industry is continuing to improve its approaches to support those with mental health conditions.

This event explores how health, protection and travel insurers are supporting customers who disclose mental health conditions, reflecting on the good work that has been done but also examining where we can continue to raise the bar.

What will delegates learn?

By the end of this event, delegates should be able to...

  • Understand how health, protection and travel insurers are working in collaboration to improve access and support to individuals with mental health conditions by developing and implementing the ABI Mental Health and Insurance Standards.
  • Develop their insight into how the government, charities and insurers should work together to improve access to insurance for individuals who are considered high risk.
  • Explain how protection, travel and health insurers are innovating to widen access to insurance and how they are adapting to meet changing customer needs.


  • John Glen MP, Economic Secretary to the Treasury
  • Darren Woodward, Director of Transformation, Turning Point
  • Sarah Murphy, Associate Director for Advice, Information & Training, ReThink
  • Carl Padget, Head Underwriting & Claims, Pacific Life Re
  • Louise Harvey, Head of New Proposition Development, Bupa
  • Yvonne Braun, Director of Policy, Long-term Savings and Protection, ABI
  • Roshani Hill, Assistant Director, Head of Health & Protection Policy, ABI



Register for this Event