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Stephen Dalton

Stephen has 20 plus years of experience developing solutions to financial crime across a variety of private sectors including credit card and insurance fraud. In 2000 he co-founded VFM Services Limited which delivered conversation management techniques to investigative interviews of those suspected of first party claims fraud. In 2010 he joined the Insurance Fraud Bureau (IFB), the insurance industry’s non-profit body committed to tackling organised cross sector insurance fraud. 

Using cutting-edge technology, the IFB analyses a consolidated dataset of 130 million insurance records to identify networks of organised fraud that insurers alone could not uncover. Combined with various sources of intelligence obtained through partnerships with law enforcement, government and public sector organisations, the IFB holds a unique position as the industry’s central data hub to detect and disrupt organised fraud.

As Head of Intelligence, Stephen’s role is to manage the IFB's proactive and reactive intelligence products and services, the delivery of the insurance industry’s national fraud reporting service - the ‘Cheatline’ – and the IFB’s intelligence sharing arrangements. Stephen has also led on the development and implementation of the new industry suspect intelligence management system, the IFiHUB, launched in July 2018.

Stephen is a member of the National Roads Police Intelligence Forum, a board member for the Cabinet Office Counter Fraud Data Alliance project. Stephen regularly hosts industry forums and workshops as well as representing the IFB at numerous events.