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Ryanair cancellations – advice for affected travellers

The Association of British Insurers is urging travellers affected by Ryanair cancellations to contact the airline in the first instance to seek replacement flights and compensation.

Mark Shepherd, head of property, commercial and specialist lines at the ABI, said:

“Ryanair has admitted it is to blame for the large number of flights currently being cancelled. Travellers affected will be understandably upset and have every right to expect help and support from the airline, whether that is alternative flights with a different carrier or compensation for the disruption suffered and other expenses incurred. If passengers are experiencing additional costs which for some reason Ryanair is refusing to cover they may be able to make claims on a travel insurance policy, but this may depend on the level of cover they bought. Clearly the first port of call must be Ryanair itself.”


Last updated 18/09/2017