Blogs

  • IFRS 17 the final straight

    22/10/2019

    For a journey that started back in 2001[1] surely we must be in the final straight by now?! For most companies however, the finish line still feels quite far away. The implementation challenge has a…

  • Framing operational resilience

    11/10/2019

    Some time ago it was fashionable to see organisations as individuals, or at least to draw comparisons between how organisations and individuals behave. International relations theories, such as…

  • On King Canute and the Argument for a Single Pensions Dashboard

    10/10/2019

    Pensions dashboards

    In some senses the pensions industry is as predictable as the tides. No matter how many times the argument around single or multiple dashboards appears to have been put to bed, whenever it is queried…

  • Work a place to help or hinder our mental health goals

    10/10/2019

    We spend much of our lives at work. Even when we are not physically at work, people are finding it increasingly hard to switch off from it. Technology has encouraged an ‘always on&rsquo…

  • Delivering complaints excellence in the insurance sector

    13/09/2019

    Making a complaint about your insurer

    Research recently conducted by Huntswood has revealed a large disconnect between customers’ expectations of the speed of complaints resolution and what businesses are actually managing to achieve.

  • A lifeline for insurance people

    10/09/2019

    Employers have become increasingly more flexible with working arrangements and many more now benefit from job sharing and agile and homeworking. This can provide an increased number of employees with…

  • Eyes on the prize to secure the whiplash portal

    03/09/2019

    Personal injury claims

    Although the warm weather from the late summer Bank Holiday weekend may have gone, the heat is still on if consumers are to receive the benefits that were envisaged when passing the Civil Liability Act 2018....

  • Plus ça change…

    09/08/2019

    Developments in tax and regulation in the context of the ever-changing external environment, can bring on a desire to lie down in a darkened room in even hardened practitioners, but…

  • Will we be ready for claimants to take back control? The clock is ticking…

    07/08/2019

    Motor insurance

    There’s a deadline fast approaching and still too many doubts remain over whether the necessary decisions will have been made in time. If the pace of preparations fails to quicken…

  • Our Data & Analytics whizz Rachel Pearson blogs on the best things about working at the ABI

    05/08/2019

    Tell us about your role at the ABI – what do you do and why? I work in the Data & Analytics team, and my role is to oversee all of the General Insurance data collections. The stats we…