Blogs
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Delivering complaints excellence in the insurance sector
13/09/2019
Research recently conducted by Huntswood has revealed a large disconnect between customers’ expectations of the speed of complaints resolution and what businesses are actually managing to achieve.
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A lifeline for insurance people
10/09/2019
Employers have become increasingly more flexible with working arrangements and many more now benefit from job sharing and agile and homeworking. This can provide an increased number of employees with…
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Eyes on the prize to secure the whiplash portal
03/09/2019
Although the warm weather from the late summer Bank Holiday weekend may have gone, the heat is still on if consumers are to receive the benefits that were envisaged when passing the Civil Liability Act 2018....
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Plus ça change…
09/08/2019
Developments in tax and regulation in the context of the ever-changing external environment, can bring on a desire to lie down in a darkened room in even hardened practitioners, but…
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Will we be ready for claimants to take back control? The clock is ticking…
07/08/2019
There’s a deadline fast approaching and still too many doubts remain over whether the necessary decisions will have been made in time. If the pace of preparations fails to quicken…
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Our Data & Analytics whizz Rachel Pearson blogs on the best things about working at the ABI
05/08/2019
Tell us about your role at the ABI – what do you do and why? I work in the Data & Analytics team, and my role is to oversee all of the General Insurance data collections. The stats we…
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"It's one of the most intellectually challenging roles I've had" - Senior Policy Adviser Julie Shah blogs on her work at the ABI
30/07/2019
Tell us about your role at the ABI – what do you do and why? I lead on the ABI’s work on international trade – this includes advising the UK Government on behalf of our members to…
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Insuring Everyone’s Futures
18/07/2019
Recently, I was struck by the assertion from the Minister for Women that she was in fact the “Minister for Half the Population” when she presented at the recent launch of the Government…
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What does mentoring even mean?
12/07/2019
The concept of a mentor has always been a grey area for me. If someone gives you career advice, are they your mentor? Is there a minimum number of times someone provides advice before they become…
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ABI announces its support for climate disclosure framework
03/07/2019
The Financial Stability Board’s Task Force for Climate-related Financial Disclosure (or TCFD as it has thankfully been shortened to) is an industry-led initiative, which promotes voluntary…
