Blogs
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Guest Blog: Driving Customer Value, Experience, and Trust Through AI
12/02/2025
AI is revolutionising the insurance sector, creating personalised customer experiences, boosting satisfaction, and building trust. By harnessing AI, KPMG is driving innovation in managing customer vulnerability, enhancing complaint resolutions, and transforming the way insurers engage with their clients.
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Guest Blog: The Financial Services Revolution: Navigating a Data-Driven Future
10/02/2025
The financial services sector is in the midst of a dramatic transformation, driven by a confluence of technological advancements and evolving market demands. KPMG's Global Tech Report: Financial Services Insights, released in January 2025, paints a vivid picture of this dynamic landscape, highlighting the key trends shaping the industry's future.
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Defusing the pensions time bomb: A call to action for bridging the adequacy gap
22/01/2025
Dan Scholey, CCO of Moneyhub, addresses the looming pensions crisis in Britain saying that transparency, accessibility, and seamless contributions are essential for a secure retirement for future generations.
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2024: a year in the low value injury world
14/01/2025
The start of 2025 is the perfect time to look back on those key developments which occurred in 2024 in the low value injury space and what these mean for claims. 2024 delivered a substantial number of decisions which have altered the landscape: the Supreme Court judgment of Hassam v Rabot; the publication of the latest edition of the Judicial College guidelines and the release of the report reviewing the whiplash regulations. All these developments are likely to result in pushing claims’ cost in the low value space in an upward trajectory.