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New ABI Board members will help enhance customer experiences of insurance

The ABI is pleased to announce that Dane Douetil, CEO of Brit Insurance, and Trevor Matthews, CEO of Friends Provident, have been appointed to the Board of the Association.

Archie Kane, ABI Chairman and Group Executive Director of Insurance, Lloyds Banking Group, said:

"The ABI works to represent all areas of the UK insurance industry, so I am pleased that Dane Douetil, as CEO of a major insurer with a significant wholesale business, has agreed to join the Board. His presence ensures that this important part of the industry has a voice at the highest level of the ABI.

"Trevor Matthews has made a significant contribution to the ABI throughout his career in the life and pensions industry, and his appointment to the Board reflects his deep commitment to, and expertise in, that industry.

"Dane and Trevor bring a wealth of experience and a great enthusiasm for delivering real improvements to customers to the table. They will play a key part, alongside the other ABI Board members, in delivering the ABI's aim of enhancing customer experiences of the whole insurance industry, and help to steer it through the challenging economic times ahead. I look forward to working with them to achieve this."

Dane Douetil said:

"I'm delighted to be asked to bring my experience in wholesale and retail insurance to the ABI Board at this important time for the industry, and for financial services in general. I am keen to start working with my Board colleagues towards achieving the objectives of the ABI and insurance industry, on behalf of all of its customers."

Trevor Matthews said:

"I have worked closely with the ABI for many years, and it is a great honour to be asked to join the team on its Board. The coming year is likely to be a challenging one for the whole financial services industry. I relish the opportunity to help guide the insurance sector through the economic turmoil, while at the same time ensuring that our customers have the best possible experience of our industry, and without losing sight of the longer-term issues facing insurers such as the Retail Distribution Review and personal accounts."

Last updated 01/07/2016