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Law Commission review of insurance law recognises best practice in the industry

Responding to the publication today of the Law Commission's report on

insurance law, Nick Starling, the ABI's Director of General Insurance and Health, said:


"We share the Law Commission's desire that customers should be treated fairly. The insurance industry is committed to ensuring that customers understand their rights and obligations, and have their genuine claims paid quickly. We are pleased that The Law Commission recognises that best practice throughout the industry, supplemented by FSA regulation and the approach of the Financial Ombudsman Service, already protects the consumer. The Commission's proposals give legal status to existing best practices, and brings them together in one place in a clear format."



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Last updated 01/07/2016