We are the voice of insurance and long-term savings | Contact us

Insurers pay out 650 million to help customers weather the coldest winter in thirty years


Insurers paid out £650 million in dealing with 335,000 claims from customers, who had suffered damage to their homes, businesses and vehicles following the coldest winter in thirty years, according to figures published today by the ABI.


During the heavy snow and freezing temperatures that gripped Britain during December 2009 and January this year, insurers paid out:


·        £395 million to insured motorists. Many of the 268,400 motor insurance claims were for accidental damage as motorists struggled on slippery roads.

·        £255 million to homeowners and business customers for property damage. The 66,600 claims was double the number of weather damage claims insurers would normally expect to see during the period. Of these, the majority - 60,200 - involved homes, at a cost of £194 million. A typical claim involved roof damage caused by the snow.


Nick Starling, the ABI's Director of General Insurance and Health, said:


"Insurers will always respond quickly to the large number of claims that often result from bad weather. From dealing with snow damaged roofs, burst pipes, to repairing or replacing vehicles damaged by treacherous driving conditions, insurers helped their customers get through the snow and the freezing temperatures. Insurers have paid out nearly £1 billion to customers following bad weather this winter, as the heavy snow came weeks after the flooding in Cumbria, which led to insurers paying out £200 million in flood claims."  




- ENDS -

Last updated 01/07/2016