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ABI launches guidance on property claims handling for insurers and loss adjusters

The ABI has launched guidance for insurers and loss adjusters on property claims handling which is compliant with asbestos legislation.

The guidance, developed in accordance with ABI property members, the Chartered Institute of Loss Adjusters (CILA) and the Health and Safety Executive, sets out how insurers and loss adjusters should approach claims where there are Asbestos Containing Materials (ACMs) in damaged property.

This is to reflect the fact that whether the damage is major or minor, insurers, loss adjusters and insurers’ contractors must be aware of and comply with all relevant legislation, such as Building Regulations and health and safety law.

The guidance is intended to be straight-forward and easy to use and to encourage a proportionate and responsible approach to risk management by those employed by the industry.

Read the full ABI guidance document on property claims handling (pdf 328kB).

Last updated 01/07/2016