The ABI has published a good practice guide for mobile phone insurance providers, administrators and retailers, to help firms ensure that their products closely match consumer expectations.
This follows recommendations from the FCA’s Thematic Review: Mobile phone insurance - ensuring a fair deal for consumers, which was published in June 2013.
Download the guide: ABI good practice guide for mobile phone insurance providers, administrators and retailers (pdf 269kB)
More information is available on our mobile phone insurance page.