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Flooding clear up – advice for Cumbria residents

Residents and businesses affected by flooding in Millom in Cumbria over the weekend are being reassured they can get on with clearing out flood damaged possessions as insurers get on with the job of arranging repairs.

Laura Hughes, Senior Policy Adviser for property insurance at the ABI, said:

“Being flooded is very traumatic. Insurers understand that those affected will want to get on with cleaning up their homes and businesses as soon as possible and will have their own staff on the ground to provide support with drying out and repairs. There’s no need for people to keep badly flood-damaged items in their properties. It’s a good idea to take as many photos as possible and, with things like ruined carpets and soft-furnishings, cut out a sample to keep.”

Top tips for those affected by the weekend’s flooding:

  • You should have already heard from your insurer but if not, call their claims line as soon as possible.
  • Dispose of anything that could be a health hazard, such as rotting food, immediately
  • Take photos of all flood-damaged items before throwing them away
  • For items like ruined carpets and soft furnishings, retain a cutting to help make sure your insurer can provide a similar replacement
  • Get more information here about how insurers respond to major floods.




Notes for Editors


Enquiries to:
Malcolm Tarling                        020 7216 7410    Mobile: 07776 147667
Lauren Gow                              020 7216 7327    Mobile: 07889 641702
Sarah Cordey                            020 7216 7375    Mobile: 07860 189071


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Last updated 04/10/2017