We are the voice of insurance and long-term savings | Contact us

New Civil Liability Bill would be ‘great news for motorists’ says ABI

Welcoming the Government announcement that it will introduce a Bill to reform the law relating to whiplash claims and the way in which the personal injury Discount Rate is set, ABI Director General, Huw Evans said:

“If passed, these proposals would be great news for motorists. People and businesses are paying more for their motor insurance than ever before and we need changes to the law to tackle some of the root causes. Soft tissue injury claims have been rising year on year since 2014 as cold calling claims firms have thrived, driving up the cost of insurance.

“This Bill will ensure people in England and Wales receive fair compensation while reducing excess costs in the system. In a competitive market such cost benefits get passed through to customers, as they did after previous reforms in 2012 when average motor premiums fell by £50 over the next two years.

“The sensible new framework proposed for the personal injury Discount Rate would also deliver a system that is fair for customers, claimants and taxpayers. It is now important that Parliament agrees these proposals swiftly so people across England and Wales can start to see the benefits.”

Six things you need to know about motor insurance costs:

  • Personal injury costs add more than a third to the cost of insurance - Bodily injury claims are the biggest contributor towards claims costs and, at nearly 37% on average, are nearly double the next most significant factor (overheads) at 19%.
  • Claims are rising – The Government’s own data shows that the number of soft tissue injury claims has risen by 18,000 to 780,000 a year since 2014. This has been driven by increase in other neck and back injury claims of nearly 85,000, while whiplash claims have declined by over 65,000. At the same time road traffic accidents have fallen 11% in the last five years.
  • Cold calling claims cowboys are driving it - there are more than 750 personal injury claims management companies in the UK, turning over nearly £200 million a year. Since April 2017 the Claims Management Regulator has cancelled 69 licences in the sector, reflecting some of the poor practice in the sector.
  • We are an international outlier - at minus 0.75% we have a personal injury discount rate that is the lowest (and therefore most costly) among any major economy in the world. Whiplash style claims are much more common in the UK than in other major economies.
  • Motor insurance is getting more expensive – average motor premiums have risen for eight consecutive quarters, reaching a record £493 at the end of 2017.
  • Insurers have a track record of passing on cost savings - the industry passed on savings under reforms introduced in the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO), which saw premiums fall by £50 on average over the next two years.




Notes for Editors


Enquiries to:
Malcolm Tarling                        020 7216 7410    Mobile: 07776 147667
Sarah Cordey                           020 7216 7375    Mobile: 07860 189071
Dominic Stannard                     020 7216 7350    Mobile: 07889  641702
Melanie Fernandes                   020 7216 7660    Mobile: 07720497617


2. The Association of British Insurers is the voice of the UK’s world leading insurance and long-term savings industry.

A productive, inclusive and thriving sector, we are an industry that provides peace of mind to households and businesses across the UK and powers the growth of local and regional economies by enabling trade, risk taking, investment and innovation.


3. An ISDN line is available for broadcast


4. More news and information from the ABI is available on our web site, www.abi.org.uk.

Last updated 20/03/2018