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Accessing travel insurance for people with pre-existing medical conditions

The biggest cost that travel insurance is designed to cover is for emergency medical treatment that might be needed whilst overseas. This is why it’s essential insurers fully understand the details of any pre-existing medical conditions, including those awaiting treatment or diagnosis, to ensure you’re getting the right policy for your needs. 

Insurance is based on risk, and needing medical treatment whilst abroad may be more likely and more costly for those with pre-existing medical conditions. This is something insurers will take into account, alongside other factors, when deciding to offer cover and at what price.  

However, as part of the industry's signposting agreement, if an insurer is unable to offer you cover, they will refer you to one of two directories of specialist providers who can help. 

Additionally, there are some steps you can take to access travel insurance when you have significant pre-existing medical conditions.  

Always declare your pre-existing medical conditions 

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Holidays are supposed to be a time of fun and relaxation, but if things go wrong, the cost of medical treatment can be very expensive. When taking out cover, it’s important to answer all questions fully and honestly, especially on any pre-existing medical conditions. This is essential to help ensure you have the right policy to meet your needs and that you have no issues at the point of claim.  

Your insurer will outline what conditions, and for what timeframe, they expect you to declare. However, if you are unsure at any point during the process - or if your circumstances change during your policy - speak to your insurer or insurance broker.  

It’s important to read your policy documents carefully so that you know exactly what you’re covered for and any exclusions. 

Shop around to find appropriate cover 

The UK market is highly competitive, and generally cover is available for many pre-existing medical conditions from a wide variety of insurance providers. However, some people may need to go to a specialist travel insurer. A broker may also be able to refer anyone struggling to find insurance to a provider who can help. 

We’d always encourage taking out a policy that meets your needs, not just based on price. 

Change your destination and the length of your trip

Longer and more distant trips, especially to destinations where medical treatment is expensive, like the USA or Mexico, can impact the price of cover. In comparison, the price of cover for shorter trips within the UK or Europe is often lower. 

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Switch your type of cover 

You may also find that switching from a multi-trip policy to single-trip policy (or vice versa) could result in lower premiums.  

Consider using a specialist provider 

If you cannot find cover with a mainstream insurer, the Money Helper list is a useful tool to help find specialist providers.  

An insurance broker may also be able to help. The British Insurance Brokers’ Association runs a ‘Find Insurance’ service that can help you find a broker.  

Take your GHIC or EHIC 

Whilst the Global Health Insurance Card (GHIC) and the European Health Insurance Card (EHIC) aren't alternatives to travel insurance (they won't cover you for medical repatriation, cancellation, or stolen property) they may allow you to access state-provided healthcare in participating countries at a reduced cost or free of charge. So be sure to take them with you and keep it on your person throughout your trip. UK citizens can apply for a new GHIC here