|
Recommendation |
|
Owner |
|
1.1 |
The rules around annual statements should be simplified |
DWP, FCA & FRC |
|
1.2 |
Data requirements should be aligned between the pensions dashboard and annual statements/revised communications |
DWP, FCA & FRC |
|
1.3 |
ABI, its members and wider industry to develop principles for targeted, tailored and phased customer communications |
ABI & wider industry |
|
1.4 |
ABI and its members to engage with the PLSA’s work on simplified annual benefits statements and retirement targets |
ABI & wider industry |
|
1.5 |
ABI to consider how existing tools, policy proposals and research could be integrated into the development of the revised communications |
ABI & wider industry |
|
1.6 |
As the bodies responsible for setting the relevant rules and legislation on communications, FCA and DWP to provide oversight and input on revised communications |
DWP, FCA & FRC |
|
1.7 |
Develop rules of thumb that are not personal recommendations |
ABI, FCA & SFGB |
|
1.8 |
Review and potentially remove the term “wake up pack” from regulatory and industry use |
DWP & FCA |
|
1.9 |
FCA and new guidance body to review name of MAS guide |
FCA & SFGB |