ABI members supported the UK’s 27 million motor insurance customers during lockdown with temporary pledges to help commuters and volunteers. As restrictions have changed, the following guidance now applies as of 30 April 2021:
Volunteering
The pledge to support those using their own car for voluntary purposes has become part of the industry’s volunteer driving commitments. If you’re using your own vehicle for voluntary purposes, such as to transport medicines or groceries to support others who are impacted by Covid-19, this will continue to be covered at no extra cost by the vast majority of ABI members. However, some insurers may wish to be informed of this use so volunteer drivers should check their individual policy.
For more information, please click here
Driving to work
To support drivers who needed to travel to their workplace during lockdown but who previously wouldn’t have used their own vehicle to do so, insurers waived the need for anyone with ‘Social, Domestic and Pleasure’ cover to update or amend their motor insurance policy. Key workers needing to travel between different workplaces also did not need to contact their insurer.
As restrictions change, and travel to workplaces becomes more routine, it will be necessary for drivers to check their insurance cover is appropriate for their needs. You will need to speak with your insurer or broker if there are ongoing changes to your working and driving activities since taking out the policy.
This includes using your own vehicle to commute to work or driving to different locations for work purposes, and will also apply to key workers.
Insurers appreciate this may continue to be a difficult time for some customers and will be ready to discuss insurance cover, including options for those who may be experiencing financial hardship.