Insurers understand this has been a very worrying time for pet owners, who will have been concerned about the health of their pets and access to veterinary surgeries and treatment if needed. During the lockdowns, ABI member pet insurance companies offered enhanced help and support to customers through a range of pledges. These included being flexible on policy conditions where vets were closed and if vaccinations or health checks couldn’t be carried out.
As veterinary services are operating as normal, the pledges to support pet insurance customers are no longer required and will finish on 30th April 2021.
If any pet vaccinations, health or dental checks are due, or any treatment required, owners should proceed with arranging these.