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Your search for Annual General Insurance Overview Statistics 2014 resulted in 7 hits

• Managing complaints with empathy is key to customer retention and advocacy

  12/04/2021

  

  Nikki Ceko, General Insurance Account Director at Huntswood, has blogged for the ABI on how managing complaints with empathy is key to customer retention and advocacy, and shares findings from…

• Industry initiative to help long standing customers is delivering results says the ABI

  10/07/2020

  The industry initiative to help improve outcomes for long-standing customers launched two years ago is having a positive impact according to the review of its implementation published today by the…

• What the Consumer Insurance Act means for customers

  The Consumer Insurance Act came into force on 6th April 2013

• Reforms to general insurance pricing practices

  28/05/2021

  

  Comment from the ABI on the general insurance pricing practice reforms announced today by the FCA.

• Publications

  ABI data principles for supporting vulnerable customers (PDF, 92kB)

  (PDF, 92kB)

  This document sets out general principles of how firms operating across our sectors can approach the needs of vulnerable customers, specifically when obtaining and processing their personal data, and aims to support firms in doing so.

  04/05/2021

• ABI responds to the FCA policy statement on signposting to travel insurance for consumers with medical conditions

  05/02/2020

  Responding to the publication today of the FCA policy statement on signposting to travel insurance for consumers with medical conditions...

• The Buildings Blueprint

  The insurance industry pays out almost £13 million every day for homes and businesses which have suffered damage and loss, but it also contributes to efforts to reduce the chances of customers having…