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Your search for Annual General Insurance Overview Statistics 2014 resulted in 4 hits

• Managing complaints with empathy is key to customer retention and advocacy

  12/04/2021

  

  Nikki Ceko, General Insurance Account Director at Huntswood, has blogged for the ABI on how managing complaints with empathy is key to customer retention and advocacy, and shares findings from…

• Reforms to general insurance pricing practices

  28/05/2021

  

  Comment from the ABI on the general insurance pricing practice reforms announced today by the FCA.

• Publications

  ABI data principles for supporting vulnerable customers (PDF, 92kB)

  (PDF, 92kB)

  This document sets out general principles of how firms operating across our sectors can approach the needs of vulnerable customers, specifically when obtaining and processing their personal data, and aims to support firms in doing so.

  04/05/2021

• Important rule changes to the pricing of home and motor insurance – what it could mean for you

  

  From 1 January 2022, new pricing rules introduced by the industry’s regulator, the Financial Conduct Authority (FCA), will come into force. The changes will mean that when existing home and private motor insurance customers renew their insurance policy, the price charged by the insurance provider cannot be more expensive than the price that they charge to an equivalent new customer for the equivalent policy.