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Annual Conference 2025

Together, Driving Change

Our flagship Annual Conference marks our 40th Anniversary and will bring together key industry decision-makers from across the insurance and long-term savings industry.

Chaired by Louise Minchin, with expert speakers from both within and beyond our sector, we will explore how we can collectively accelerate change, drive growth, and strengthen resilience to help households, communities, and businesses across the UK.

Find out more

Agenda  | Latest News | 10 Year Vision Report 

 

OVER
600+
attendees
WE HearD from
60+
industry leaders
 
we HOSTED
17
exhibitorS
 
30%
attendees at
Director + level

 

 

 

 

Morning Plenary Session

We’re all in this together - promoting access to affordable insurance through partnerships

The session would focus on how insurers are tackling the challenges associated with both increasing risks and costs and what that means for access to affordable insurance cover. There will be a strong focus on the industry’s role in building resilience and protecting / supporting customers, including how we use partnerships to do this.

Speakers include:

  • Ken Norgrove, Deputy President, ABI
  • Melissa Collett, CEO, Insurtech UK
  • Susan Dreksler, Partner, KPMG
  • Laura Evans, Chief Actuary, Flood Re
  • Colm Holmes, CEO, Allianz UK

Morning Break Out Sessions

Breakout A

Growing pains – how regulators and industry can work together to address the challenges to growth and competitiveness

This session will explore the fiscal situation needed in the UK to remain internationally competitive and support growth. It will look at how the UK financial services regulators are meeting their secondary objectives on competitiveness and growth and how the insurance sector can work with
the regulators to do more. We will also look at what the FCA and PRA is doing to support incumbent firms to help them innovation, such as with their sandboxes, and the review of the FCA handbook. Finally, we will discuss how the Investment Delivery Forum and announcements made at the UK’s recent International Investment Summit will further support growth in the UK.

Speakers:

  • Chair: Charlotte Wightwick, Assistant Director, Head of Conduct Regulation, ABI
  • Matt Brewis – Director of Insurance, FCA
  • Philippa Herz, CFO, OneFamily
  • Shoib Khan, Director of Insurance Supervision, Bank of England
  • Dan Scholey, CCO, Moneyhub

Breakout B

A game of health – how insurers are using technology to help consumers lead healthier lives

Panellists would be invited to discuss the increasing use of technology to deliver health promotion, prevention and care as part of insurance health benefits. The number of wellbeing Apps, virtual GPs, fitness trackers are every increasing and evolving.

Speakers:

  • Chair: Rebecca Ward, Assistant Director, Head of Health and Protection, ABI
  • Chris Carroll, CEO, BUPA Insurance
  • Jeremy Chadwick, Client Lead Partner, KPMG
  • Sarah Hughes, CEO, Mind
  • Rhiannon Lambert – Registered Nutritionist, Rhitrition
  • Dr Katie Tyron, Commercial Director for Health, Vitality

Breakout C

Securing financial futures: Enhancing retirement incomes through innovative risk-sharing products

Enhancing the retirement incomes of savers is a crucial challenge for the long-term savings industry. This breakout session will delve into the current landscape and future of savings products that incorporate risk-sharing mechanisms. The panel will explain and contrast how these innovative
products function, highlight the benefits they offer to savers, and share views on the market’s future prospects.

Speakers confirmed so far include:

  • Chair: Hetty Ahern, Head of Long-Term Savings Policy, ABI
  • Claire Altman, MD Individual Retirement, The Phoenix Group
  • John Canavan, Head of DC Later Life Policy, Department for Work and Pensions
  • Kavi Myladoor, Retirement Income Director – Retail, Just Group
  • Will Pritchett, Managing Director - Global Retirement Services Lead, Accenture
  • Paul Waters, Head of DC Markets, Hymans Robertson

Breakout D 
Chasing the algorithm – harnessing the power of social media

The session brings together four social media experts to help delegates understand how to harness the power of social media; what the different channels have to offer, how they can use their own platforms to highlight their work, and how they can work with influencers.

Speakers confirmed so far:

  • Chair: Rosie Trousdell, Digital Campaigns Manager, ABI
  • Claer Barrett, Consumer Editor, Financial Times
  • Simmy Kaur, Senior Social Media Manager, PensionBee
  • Rotimi Merriman-Johnson, DipFA and Online Financial Educator, Mr MoneyJar
  • Oliver Mott, Head of Social Media, Starling Bank

 

A ten-year vision for prosperous and secure households, communities and businesses

Change is always with us – but its pace and the extent of its potential to reconfigure the world as we know it is significant over the next decade. The ABI commissioned WPI Economics to look at the industry’s role in this ‘big change’ context, including what it needs to be able to do to encourage
greater prosperity and security for households, communities and businesses across the UK. The findings will be published on the day of our Annual Conference and discussed in this panel session.

Speakers include:

  • Chair: Hannah Gurga, Director General, ABI
  • Joe Ahern, Policy Director, WPI Economics
  • Tracy Blackwell CBE, CEO, Pension Insurance Corporation
  • Owen Morris, Managing Director, Personal lines, Aviva
  • Paul Schreier, CEO, Simplyhealth

Afternoon Plenary One

Savings Adequacy & Longevity: Preparing for the Long Haul

As our society ages, ensuring that more people can achieve a secure and comfortable retirement is a critical challenge for both the government and the long-term savings industry. This panel will delve into potential policies and strategies for enhancing savings adequacy in an ageing population. Key topics for discussion will include the impacts of increases in longevity on savers, policy interventions to support secure retirements, and the changing meaning of ageing.

Speakers confirmed so far:

  • Chair: Yvonne Braun OBE, Director of Policy, Long Term Savings, Health & Protection, ABI
  • Clive Bolton, CEO, M&G Life Insurance
  • Paul Farmer, CEO, AGE UK
  • Michele Golunska, Managing Director, Wealth and Advice, Aviva
  • Professor Debora Price, Professor of Social Gerontology, University of Manchester

Afternoon Break Out Sessions

Breakout E 

Risky business - how is insurance supporting business to grow from SME to mid-corporate?

This panel session will delve into the essential risk management support and services that the insurance industry provides for SMEs and mid-corporate businesses. It will explore how risk transfer needs evolve into comprehensive risk management capabilities as businesses grow and the critical role insurers play in assisting business to manage a wide range of business risks and enhance governance and compliance frameworks. It will also look at the evolving landscape of risk management in the context of increased geopolitical risks, climate change considerations and the adoption of new technologies.

Speakers include:

  • Chair: Nick Hankin, CUO, QBE
  • Adam Ball, Head of Loss Control UK, Zurich Resilience Solutions
  • Neil Galjaard, Managing Director UK, Markel
  • Julia Graham, CEO, Airmic
  • Sarah Stanford, CEO, Aspen UK

Breakout F 

Driving customer value, experience and trust through AI

This session will explore how AI is changing the dynamic of customer engagement between general insurers, broker and intermediaries and the insured - the end customer. This will cover how intelligent and generative capabilities are being applied to provide systemic empathy to acquisition
and servicing across the lifecycle of the insured, strong support and management of customer vulnerability, and rapid and preventive complaints handling, turning detractors into advocates. It will centre on trust - in capability and data, colleagues, and, ultimately, customers.

Speakers include:

  • Dr Leanne Allen, Partner, UK Head of AI, KPMG
  • John Middlemiss, Head of Customer Strategy, Financial Services, KPMG
  • Katie Sullivan, Customer Strategy, Insurance, KPMG

Breakout G

Mind the (talent) gap - How to make our industry a better place to work and attract talent

The current geopolitical unrest, growing cost of living, and the increasing need to prioritise sustainability in the supply chain all have an impact on jobs, according to research from the World Economic Forum. And to stay competitive, workers need to be vigilant about upskilling and adapting
to shifting job responsibilities all in the context of the reputational hurdles our sector and wider financial services face. This panel will explore how creating an inclusive environment, where individuals feel safe to voice ideas and challenge existing views, can drive innovation and attract top talent.

Speakers confirmed so far:

  • Chair: Deepak Jobanputra, ABI DEI Board sub-group Chair and Vitality CSO
  • Craig Dickson, CEO, DAC Beachcroft Claims Solutions Group
  • Sharon Hunt, Head of HR, Customer Success Unit, Microsoft
  • Claire Tunley, Chief Executive, Financial Services Skills Commission
  • Nick Turner, Group Chief Executive, NFU Mutual

Breakout H

Open for business - Unlocking pension investment in UK plc

This year marks the first year of Solvency UK, with much discussion around how the prudential regulation reforms can unlock UK pension investment in the UK – with the insurance sector pledging to invest £100bn in UK productive assets over the course of 10 years. The Investment Delivery Forum has been set up to help meet this pledge. At the same time, the Pension Investment Review aims to create megafunds in DC pensions, with the scale and capability to invest in a wide range of asset classes that can deliver better long-term returns for savers, including investment in the UK.


This panel will explore how insurers and pension providers are investing in the UK, what barriers they face, and how we can work with the new government to catalyse investment, with initiatives such as the National Wealth Fund, GB Energy, LIFTS and the British Growth Partnership.

Speakers confirmed so far:

  • Chair: David Otudeko, Interim Director of Regulation, ABI
  • Kevin Doran, Chief Investment Officer, Scottish Widows / Lloyds Banking Group Plc
  • Steve Penketh, Advisor to the CEO, Green Finance Institute
  • Shelley de Souza, Director, Banking and Investments, National Wealth Fund

 

Afternoon Plenary Two

Stayin’ alive - role of insurance in creating healthier, happier and more productive workplaces

This session will explore the root causes of economic inactivity due to ill health, potential responses and the role that insurance can play as part of the solution.

The UK is faced with an urgent need to improve workplace health to drive productivity and take forward the Government’s mission of securing economic growth.

The Office for National Statistics shows that 2.8 million working age people are out of work due to long term ill health. Findings from the recent IPPR cross-party Commission on Health and Prosperity paint an even bleaker picture if we fail to address this. If current trends continue, they predict that economic inactivity due to sickness could hit 4.3 million by the end of this parliament.

The Government is focused on delivery of its Five Missions with a particular focus on delivering growth. New approaches are being sought to shape government work on economic inactivity, tackling the root causes for people remaining out of work such as poor physical and mental health.

Speakers include:

  • Chair: Louise Minchin, broadcaster and journalist
  • Diane Lightfoot, CEO, Business Disability Forum
  • Sacha Romanovitch OBE, Chair, Commission for Healthier Working Lives
  • Mark Till, CEO, Unum UK

Confirmed Speakers

Conference Chair

Louise Minchin, Broadcaster and Journalist

 

Speakers

Joe Ahern, Director of Policy, WPI Economics 

Dr Leanne Allen, Partner, UK Head of AI, KPMG

Claire Altman, Managing Director, Individual Retirement, Phoenix

Jason Arday, Professor of Sociology of Education, Cambridge University 

Adam Ball, Head Of Loss Control UK, Zurich Resilience Solutions

Claer Barrett, Consumer Editor, Financial Times

Chira Barua, CEO, Scottish Widows and CEO, Insurance, Pensions & Investments, Lloyds Banking Group 

Tracy Blackwell CBE, CEO, Pensions Insurance Corporation

Clive Bolton, CEO, M&G Life Insurance 

Joeli Brearley MBE, Founder and author, Pregnant Then Screwed

Matt Brewis, Director of Insurance, Financial Conduct Authority

John Canavan, Head of DC Later Life Policy, Department for Work and Pensions

Chris Carroll, CEO, Bupa Insurance UK

Jeremy Chadwick, Client Lead Partner, KPMG

Melissa Collett, CEO, Insurtech UK

Craig Dickson, Chief Executive Officr, DAC Beachcroft Claims Solutions Group

Kevin Doran, Chief Investment Officer, Scottish Widows / Lloyds Banking Group Plc

Susan Dreksler, Partner, KPMG

Audley English MBE, FRSA, Director, Buildeco Offsite Architecture

Laura Evans, Chief Actuary, Flood Re

Paul Farmer, Chief Executive, Age UK

Neil Galjaard, Managing Director, UK, Markel

Michele Golunska, Managing Director, Wealth & Advice, Aviva

Julia Graham, CEO, Airmic Ltd

Nick Hankin, Chief Underwriting Officer, QBE Insurance

Dr Stephanie Hare, Researcher and Broadcaster

Philippa Herz, Chief Financial Officer, OneFamily 

Colm Holmes, CEO, Allianz Holdings 

Sarah Hughes, Chief Executive, Mind

Sharon Hunt, Head of HR for Customer Success, Microsoft UK

Greg Jackson, Founder and Chief Executive, Octopus Energy

Deepak Jobanputra, Chief Sustainability Officer, Vitality

Shoib Khan, Director, Bank of England

Rhiannon Lambert, Registered Nutritionist, Rhitrition

Diane Lightfoot, CEO, Business Disability Forum

Rotimi Merriman-Johnson, DipFA and Online Financial Educator, Mr MoneyJar

John Middlemiss, Partner, Head of Customer Strategy, Financial Services, KPMG

David Miller, Partner, KPMG in the UK

Seema Misra OBE, Former Subpostmaster, Post Office

Owen Morris, Managing Director, Personal Lines, Aviva UKGI

Oliver Mott, Head of Social Media, Starling Bank

Kavi Myladoor, Retail Retirement Income Director, Just Group plc

Ken Norgrove, CEO, UK & International, RSA Insurance

Professor Debora Price, Professor of Social Gerontology, The University of Manchester

William Pritchett, Managing Director, Global Retirement Services Lead, Accenture

Sacha Romanovitch OBE, Non Executive Director/ Chair of Commission for Healthier Working Lives

Dan Scholey, Chief Commerical Officer, Moneyhub

Paul Schreier, Chief Executive Officer, Simplyhealth

Sarah Stanford, Chief Executive Officer, Aspen UK, Aspen Insurance Group

Katie Sullivan, Manager, Customer Strategy, Insurance, KPMG

Mark Till, CEO, Unum UK

Rosie Trousdell, Digital Campaign Manager, ABI

Dr Katie Tryon, Commercial Director, Health, Vitality

Claire Tunley, Chief Executive, Financial Services Skills Commission

Nick Turner, Group Chief Executive, NFU Mutual

Simmy Kaur Virdi, Senior Social Media Manager, PensionBee

Paul Waters, Partner, Hymans Robertson

 

 

2025 Headline Sponsor

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2025 Exhibitors

 

Keynote Speakers

 

 

CII accredited event

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For more information about this event please contact the
ABI Events Team

ABI Events

Email: [email protected]