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Tracing an insurance policy

Tracing a life insurance policy

If you are trying to find out if you, a relative or friend has a life insurance policy, but you do not have the policy document and do not know the name of the insurance company that issued it:

  • check your own, or the other person's, bank account / credit card statements for evidence of payments to an insurer
  • contact the Unclaimed Assets Register online or by phone on 084 4481 8180  

If you have a life insurance policy and you have the policy document but you cannot contact the insurer, the company that issued your policy may have changed its name:

  • go to the Policy Detective website 
  • enter the name of the company as it appears on your policy document
  • if the company has changed its name Policy Detective will tell you what name the company is now trading under

Tracing a motor insurance policy

If you have a motor insurance policy but you do not have the policy document and you do not know the name of the insurance company that issued it:

  • check your bank account / credit card statements for evidence of payments to an insurer
  • check the Motor Insurers’ Bureau Motor Insurance Database which records the policy details of all vehicles insured in the UK

Tracing a home insurance policy or other insurance policy

If you have a home insurance policy, or any other type of insurance,  but you do not know the name of the company that issued it, there is no central policy database you can check but you can:

  • speak to your insurance broker or financial adviser who may be able to help you to trace your policy
  • check your bank account / credit card statements for evidence of payments to an insurer

If you have a home insurance policy, or any other type of insurance, and you know the name of the company you bought the policy from but cannot find the policy document:

  • contact your insurer who should be able to trace your policy using your personal information and your postcode
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Last updated 13/11/2014