Publications

  • State of the Market Report 2019 (PDF, 1MB)

    (PDF, 1MB)

    This years report focuses in on some of the issues that have been particularly important to the industry over the last year, from civil liability reform to the ongoing impact of automatic enrolment. There is no doubt that it has been a challenging time for firms across the industry, as they deal with ongoing soft market conditions, regulatory concerns about general insurance pricing, pension transfers and use of data, Brexit planning, spikes in storm and subsidence claims (not at the same time), and many more factors that influence their businesses.

    27/02/2019
  • Renewed ABI and BIBA code regarding support for potentially vulnerable motor and household customers at renewal 2018 (PDF, 104kB)

    (PDF, 104kB)

    The ABI and BIBA will review any changes to the legislative and regulatory environment, and make a recommendation to the ABI General Insurance Council and the BIBA Main Board no later than 1 November 2021 as to whether the Code should continue in its current or an amended form.

    01/11/2018
  • Cladding Approvals (PDF, 4MB)

    (PDF, 4MB)

    This work was commissioned by ABI to assist with the provision of insurer relevant information to Dame Judith Hackitt’s Review of Building Regulations and the Grenfell Inquiry. The work was undertaken by the Fire Protection Association and technically
    supported by the RISCAuthority membership.

    25/04/2018
  • State of the Market report 2018 (PDF, 3MB)

    (PDF, 3MB)

    Over the last two years, we have fundamentally modernised our Data & Analytics work under Matt Cullen’s leadership to produce more timely analysis as well as raw data. This publication is the next step in using that analysis to inform debate to the benefit of all. 

    28/02/2018
  • ABI and BIBA Code of Good Practice regarding support for potentially vulnerable motor and household customers at renewal (PDF, 115kB)

    (PDF, 115kB)
    The purpose of this Code is to provide a basis for Insurers and Brokers to put a strategy in place that will deal appropriately and flexibly with vulnerability at renewal.
    07/01/2016
  • Motivating people to save – the messages that cut through (PDF, 146kB)

    (PDF, 146kB)

    Engaging people to save adequately for their retirement is one of the biggest public policy challenges we face. With automatic enrolment dramatically increasing participation in workplace pensions we commissioned research to understand how the benefits of saving into a pension can be best communicated.

    11/07/2017
  • ABI Reframing pension saving research (PDF, 2MB)

    (PDF, 2MB)

    Engaging people to save adequately for their retirement is one of the biggest public policy challenges we face. With automatic enrolment dramatically increasing participation in workplace pensions, it is more important than ever that savers have a strong understanding of their pension and the significant value it can provide. However, defaulting people into saving, which is part of what has made automatic enrolment the success that it is, has also meant that our customers are often not as engaged with their pension as they should be.

    This is why we are delighted to have worked with Optimisa Research to better understand how the benefits of saving into a pension can be communicated. We asked savers to tell us what motivated them to save and tested messages to both improve understanding of and incentivise pension saving. The findings show that while people can feel detached from their pension, there are messages which cut through. Savers respond to simple visuals, they value tangible demonstrations of what an increase in their pension contributions can equate to and they benefit from a reminder of their likely State Pension provision.

    06/07/2017
  • ABI Insurance Product Information Document Implementation Guide (PDF, 301kB)

    (PDF, 301kB)

    This Guide is intended to support ABI member insurers develop their approach to creating the IPID for different non-life products, in particular the sections of the document entitled ‘What is insured’, ‘What is not insured’ and ‘Are there any restrictions on cover’.

    07/06/2017
  • ABI’s paper on market access issues 2017 (PDF, 766kB)

    (PDF, 766kB)

    Trade opportunities and challenges in the ABI’s priority markets.

    11/04/2017
  • The New Retirement Market: Challenges and Opportunities (PDF, 616kB)

    (PDF, 616kB)

    The flexible retirement rules introduced from April 2015 are proving to be very popular. However, while flexibility is beneficial, it adds complexity to already difficult decisions about retirement that many people may not have the knowledge, skills or motivation to tackle on their own.
    Two years in, while we know a lot about the new retirement market and the opportunities it offers, there are also challenges that pose significant risks to consumer outcomes if left for too long without being understood and addressed.

    04/04/2017