Publications
-
ABI data principles for supporting vulnerable customers (PDF, 92kB)
(PDF, 92kB)This document sets out general principles of how firms operating across our sectors can approach the needs of vulnerable customers, specifically when obtaining and processing their personal data, and aims to support firms in doing so.
04/05/2021 -
Home Insurance and the role of Claims Management Companies Top tips from the ABI (PDF, 153kB)
(PDF, 153kB)Home Insurance and the role of Claims Management Companies Top tips from the ABI.
17/02/2021