James Dalton, Director, General Insurance Policy, Association of British Insurers:
“People are sick of being bombarded by nuisance calls that are stoking the compensation culture. This record fine sends the clear message that nuisance cold calling is totally unacceptable. It is absurd that those responsible for these calls may be able to avoid the fine by shutting down their company and starting another one. Tightening up the loopholes exploited by the compensation cowboys cannot happen soon enough.”
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