Commenting on the Government’s intention to introduce a short delay to the implementation of the Whiplash Reform Programme and therefore the new Official Injury Claims Portal, Mark Shepherd, Assistant Director, Head of General Insurance Policy, Association of British Insurers, said:
“Today’s clarification from the Government confirming that these much needed reforms are proceeding and will soon be implemented is welcome. We will continue to work with the Government to support their implementation by May. We urge the Government and Rules Committee to complete and publish the new rules as soon as possible so that insurers can prepare to engage with the new Portal and provide a good service to customers. We have always made clear that insurers will require a minimum of three months from publication of the final rules to be ready and we remain firmly committed to this”.
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