• Oversight in the distribution chain - a game of Chinese whispers?


    Regulatory interest in the distribution chain is not new. However, from the Insurance Distribution Directive and the FCA’s Thematic Review on the general insurance distribution chain in the…

  • Framing operational resilience


    Some time ago it was fashionable to see organisations as individuals, or at least to draw comparisons between how organisations and individuals behave. International relations theories, such as…