This event will be delivered as a live webinar. Bookings close at 17:00 on Wednesday 25th May 2022.
The FCA’s new Consumer Duty is a flagship legislative initiative for the regulator’s new senior management team, adding the new Principle of good outcomes for retail customers to the existing headline regulatory requirements. The ABI will be hosting an event to discuss how this will impact the different parts of our industry and what it will mean for consumers.
The event will bring together insurance industry figures and consumer representatives to discuss the longer-term aims and impacts of the regulator’s new initiative, as well as any short-term implementation challenges. Whether what interests you is insurance products and services, price and value, or solving the perennial issue of customer understanding, join us to discuss the challenges and opportunities ahead, both for our sector and across financial services more generally.