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All change please: are we keeping up with shifting consumer expectations and digital disruption?

Welcome to the second event of the Future Leaders programme!

The world is changing around us, but are insurers’ keeping up? The theme of the second Future Leaders event is about change. This event will explore what the future of the industry could look like and how business leaders can harness technological innovations ethically, and fairly, to deliver and exceed, shifting consumer expectations. This session will also explore how firms navigate a post-coronavirus economic landscape.

See below the links you'll need to access each session and some information about the topics we will cover...

12:15 Lunch break

13:15 From protection to prevention, innovation and Open Finance: what does the future of the sector look like?

Joining link: Click here to join the session

This panel will introduce delegates to the changing way in which providers engage with consumers across all parts of the insurance and long-term savings industry. 

14:05 Screen break & independent reflections

14:20 From climate change to Coronavirus: managing external risks and building resiliency

Joining link: Click here to join the session

The Coronavirus pandemic has revealed a protection gap for businesses and individuals and has resulted in the perceived failure of the insurance industry. Equally, the protection gap that will arise from the consequences of climate change and rising temperatures could lead to the same policy and reputational crisis.

15:25 Screen break & independent reflections

15:40 CEO in the hot seat – leading in times of change

Joining link: Click here to join the session

Building on the theme of change, this candid CEO session will consider what it means to be a leader during times of change and the recovering post-pandemic economy.

16:30 Wrap up and reflections

Joining link: Click here to join the session

Questions to consider while reflecting:

  • What is your one key take-away from today about the future of our industry?
  • How could you implement strategic foresight in your role going forward?
  • What steps can you take as a leader to prepare for upcoming challenges and opportunities?

Please remember to nominate a group member to feedback to all. Please add your thoughts and reflections into this padlet. To add a post to the board, simply click the + button in the relevant column. You're welcome to add comments to other delegates' posts as they are added.

17:00 Virtual networking reception

Joining link: Click here to join this session

future leaders remo.pngJoin us after the second event of the ABI Future Leaders programme to meet with the other attendees, enjoy a cocktail at home and reflect on your learnings from the day.

Please test your system’s compatibility with the platform Remo here. This will allow you to diagnose if there is a problem and where it is.

Prior to the event, please set up your profile to be easily identifiable to other guests and be able to network effectively. To do this, please follow the event link here and click ‘confirm my attendance’ which will prompt you to create an account with the email address you registered for the event with. Please then follow these Instructions to create your Remo profile.pdf

During the event, you will be able to move around the tables by double clicking on an empty seat. Once you turn on your camera and microphone (using the buttons at the bottom of your screen), you will enter a video call with the other attendee on your table. For the best experience, we recommend using the button in the bottom left to toggle between tile view (like a video call) and map view (to move tables).

Thank you for attending today's event. We'd really appreciate your feedback to ensure we're able to continuously improve the programme. Please share your thoughts here.

We're looking forward to seeing you at the next event on 9 September - please save the date! If you would like to take advantage of free and exclusive access to other ABI events in the meantime, please contact events@abi.org.uk.