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Candidate FAQs

  • How do I apply for jobs with the ABI?

    All our live jobs are advertised on our current vacancies page and on our company LinkedIn page. We’re a team of around 95 people so bare in mind we won’t always have a high volume of vacancies. If we don’t have anything for you right now, we’re very happy for to send us your CV to careers@abi.org.uk.

  • What will you be looking for in my application?

    That all depends on the role and how we’ve asked you to apply. If it’s CV and cover letter, we’re looking for a well written letter that, along with your CV, shows why you’re interested in that particular job and what transferrable skills you can bring to it.

    For some of our jobs, we direct you to Applied to submit your application. If that’s the case, we’ll ask you a few questions which relate to the skills you need to do the job in question. We’ll ask you for a CV but we won’t assess you based on it. We want to make sure our colleagues come from different backgrounds and we understand experience isn’t always an indicator of high performance.

  • Do I need a background in insurance?

    The short answer to this is no, you don’t. We look for transferable skills and potential as we know that subject matter can be learned. However, there are a few exceptions to this – we have a number of roles which need a very specialised background, but we’ll clarify this on the advert if that’s the case.

  • When can I expect to hear back on my application?

    We’ll make sure to get back to you either way but the speed of that can be impacted by how many applications we receive – because we read every single one. Typically, it’s around two weeks after the job’s closing date.

  • What’s the interview process?

    For most jobs, you can expect a short phone interview where we’ll talk through your CV and what your ambitions for your next role are to ensure what we’re offering is a good match. After this, we’ll do a two-stage face to face interview process where you’ll meet a range of colleagues. These are usually competency-based interviews with a written task or presentation.

    If you’ve applied for a manager level role or above, there will be a couple of extra steps. These include a psychometric assessment (which you can do in your own time) and informal one to one meetings with a few of your potential peers.

    At the end of each interview, we’ll let you know what the next step is and when you can expect to hear back from us.

  • I need some reasonable adjustments for my application/interview process. What should I do?

    We’ll always ask you at the point of coming in for interview if you need any reasonable adjustments. If you do need anything as part of your application process, please do contact Susan Abbott our Senior HR Adviser, by phone on 020 7216 7343 or email: careers@abi.org.uk and we’ll do everything we can to assist.

  • Will I get feedback if I’m not successful?

    At application stage, we’ll let you know the outcome either way, but unfortunately aren’t able to offer individual feedback to everyone. However, if you meet us for interview, detailed feedback will always be offered.

  • I have a question, who can I ask?

    Our Senior HR Adviser, Susan can be reached on careers@abi.org.uk, by phone on 020 7216 7843 or is very happy to chat over LinkedIn.

  • What’s the ABI culture like and who will my colleagues be?

    The best way to find out is to watch our video – an unscripted, honest view from our colleagues about what it’s like to work and the ABI and what’s so rewarding about it. You’ll quickly find out we are united in our belief that the best thing about the ABI is the people. In our most recent staff survey, the words used most frequently were inclusive, friendly and collaborative. 

    At interview, we’re will go into more detail about your immediate team and who you’ll work most closely with. We usually have a chat about what the culture and social side the ABI has to offer. You can get some more insight before you come in by following us on Instagram.

  • What training and benefits are offered?

    On your first day you’ll be met by our HR team for a full company induction. You’ll then have inductions to get you up to speed with anything from Events to how our finances work, plus one to ones with relevant colleagues. Everyone goes on the CII Introduction to Insurance course and will receive plenty of on the job training. We host various Staff Learning Events throughout the year and you will be able to attend relevant ABI and industry events.

    Additional training will be driven by your own personal needs and ambitions and we have a range of courses as part of our Learning and Development offering.

    More detail on our company benefits can be found here.

  • Teams Video Interview Setup for Interviewees

    1. Click the link in the invite to join the Teams meeting

    2. You will be prompted to use the web version or download the desktop app

    3. With the web version, you will be asked to enter your name and then you’ll be able to join the meeting

    4. With the desktop app, you’ll be taken through a simple set up and will then be able to access the meeting

    Please note, the desktop version has better functionality so is preferable.

    Tips for Video Interviews

    We appreciate video doesn’t quite replace face to face meetings but here’s our advice on having a successful video call. 

    Test the Skype web app in advance. You are welcome to contact the HR team to arrange a test if you would like.

    Set up your device in a comfortable, well-lit area with a neutral background. Try not to have light directly behind you. Be mindful of the angle of your video too and try to have it face-on rather than pointing up at your chin or too zoomed in.

    Dress as you normally would for an interview and your interview panel will do the same. It will help get you in the right mindset.

    Don’t worry about interruptions or issues with your connection. We’re all human and understand it can be hard to keep family members housemates / pets / deliveries out of the way all of the time. We also understand technology can sometimes fail us!

    Unless you are presenting from another document, have the video interview panel on your main screen so you can see their faces and body language. It will help with that human connection which can be lost over video.