Blogs
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Why the Making Flexible Work Charter matters, and what I hope it achieves
28/04/2021
For insurance sector members who see the potential of flexible working, and want to be part of the current movement for change, the Making Flexible Work Charter offers a straightforward pathway.
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Simplicity should be the watchword for increasing minimum pension age
22/04/2021
The Government is introducing proposals to increase the normal minimum pension age from 55 to 57. Our Head of Long-Term Savings, Rob Yuille, tells us why 'simplicity' should be the watchword.
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Make My Money Matter: How pension funds can better serve their members
22/04/2021
Blog by Tony Burdon, CEO, Make My Money Matter The UN’s biggest ever opinion poll recently found that two thirds of people across the world consider climate change a global emergency. The…
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Managing complaints with empathy is key to customer retention and advocacy
12/04/2021
Nikki Ceko, General Insurance Account Director at Huntswood, has blogged for the ABI on how managing complaints with empathy is key to customer retention and advocacy, and shares findings from…
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Watching the wolf: Why the climate emergency threatens us all
26/03/2021
Blog based on the opening remarks by Sir James Bevan, Chief Executive of the Environment Agency at the Association of British Insurers’ Annual Conference, 23 February 2021
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We can build back better by making flexible work
08/03/2021
Another year rolls by and what a year it has been. In the run up to International Women’s Day, several reports have been published that shine a light on some of the challenges faced by working women...
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The Role of Pensions in Driving ESG Investment
24/02/2021
Interest in Environmental, Social and Governance (ESG) investing has grown significantly in recent years with consumers, driven by Generation X and millennials...
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Combatting pension scams: tactics learnt from public health experts
11/02/2021
What lessons from the pandemic can be used to tackle pension and investment scams? ABI's Evey Tang looks the tactics used to combat coronavirus and how they can be applied to pension and investment scams.
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Equipping insurers with the tools to rebuild trust
11/02/2021
Kay Swinburne, Vice Chair of Financial Services at KPMG, offers a thought-provoking perspective on the relationship between customers and insurers ahead of a panel on strategic and reputational challenges for the industry at the ABI’s Annual Conference.
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Answering your questions on combustible cladding and insurance
09/02/2021
I recently wrote about the incredibly difficult challenges facing many leaseholders living in buildings with combustible cladding and we know the cost of insurance is only one of those challenges...
