• IBM becomes the largest Associate Member of the ABI


    The insurance industry in the UK is facing a rapidly changing landscape with new value chains, greater need for customer engagement, scrutiny from regulators and a need to transform cost models. The…

  • Impatient for change


    I’m not a stats person. I’m usually much more comfortable with words than I am with numbers, but working in an industry driven by data, I know the importance of hard stats to tell a story. And the ABI’s annual diversity data collection is fundamental to understanding and telling the story of diversity and inclusion in the insurance and long-term savings industry.

  • Re-establishing trust is job #1 for insurers


    Insurance is a deferred promise of restitution. It is founded on the belief that potential problems will be swiftly resolved and lives can be returned to normal. This belief is central to the brand promise of insurance companies and their consequent commercial success.

  • Working towards 100


    Pre funded care plans

    Can insurers rise to the challenge of an ageing population?

  • Managing longevity & investment risk in an uncertain world


    Issues currently facing the pensions and savings industry

    There's only one overarching risk in pensions: not having enough money to meet your needs later in life. Underneath that, there are several uncertainties, like how much money you will need, how…

  • Q&A with Richard Rowney, Group Chief Executive, LV=


    How have client expectations of engagement changed in the past  5 years? What is one thing which clients expect from their provider now which they didn’t 5 years ago? Relevancy is becoming more…

  • The Future of GI Pricing


    The advance of technology in insurance offers plenty of exciting opportunities. Digitising more of the claims process has the power to greatly improve customer experience. And use of better data…

  • Fire safety in a post-Grenfell world


    The ABI's Buildings Blueprint: Reducing flood and fire risks to homes.

    The Fire Breakout at the ABI’s Annual Conference represents an opportunity to discuss with leading experts where both the Government and the insurance industry has got to in managing…

  • The future of societal risk - and what it means for insurance and long-term savings


    Over hundreds of years, insurers have helped customers manage the financial consequences of the risks they face, but the future of risk presents challenges.

  • Six real world challenges for the insurance industry


    Because Brexit has been a massive distraction from the ‘real world’ challenges facing the insurance industry. Here are six at random: Operational Resilience.....